◉ Frequently asked questions
Everything you need to know about M1S.
Can’t find your answer? Contact our support team — staffed by veterans, for veterans.
Is there a rideshare app specifically for military personnel?
Yes. m1s.app is designed exclusively for active duty, veterans, military families, and friends, with verified users and service designed around military life.
What is m1s.app?
m1s.app is a rideshare and service platform built for the military community. It connects verified riders and drivers on and off military installations.
Who can use m1s.app?
Active duty service members, veterans, military spouses, dependents, family members, and vouched-for friends can use m1s.app.
Is m1s.app available in my area?
m1s.app is expanding base by base. Check our territories page for current availability in Puerto Rico, Guam, the US Virgin Islands, and more.
How do I get a ride on a military base?
Create an account, verify your military connection, then enter your pickup and destination. A verified driver with base access will be dispatched.
Can I get a ride to or from a military base?
Yes. Drivers can serve on-base and off-base destinations, including gates, VA medical centers, airports, and local communities.
How much does a ride cost on m1s.app?
Rates are flat and transparent, with no surge pricing. Your final fare is shown before you confirm the ride.
Is m1s.app available 24/7?
Yes. Priority dispatch is available around the clock for early PT, late flights, emergency leave, and everyday rides.
How does m1s.app verify drivers?
Drivers submit military credentials and pass a federal background check plus ongoing driving-record monitoring.
Is m1s.app safe for military families?
Every rider and driver is identity-verified, rides are tracked in real time, and community ratings keep the network accountable.
What happens if I have a safety concern during a ride?
Use in-app support to reach the team. Every ride is logged and the support team is staffed by veterans and military family members.
Can I drive for m1s.app?
Yes. If you have military affiliation, a qualifying vehicle, and a clean driving record, you can apply to drive.
How much can I earn driving for m1s.app?
Drivers keep 80% of every fare, with average earnings around $22 per hour depending on location, time, and demand.
Can active duty service members drive for m1s.app?
Yes. Active duty service members can set their own hours and drive between shifts, on weekends, or full-time.
What types of service providers can join m1s.app?
Verified tradespeople, healthcare workers, technology professionals, trainers, caregivers, and other local specialists can apply.
How much do service providers keep per job?
Service providers keep 85% of every job after a flat 15% platform fee, with payouts within 24 hours of completion.
Still have questions?
Our support team is staffed by veterans and military family members — available 24/7.